Statflo Documentation
Build for the frontline. Today.
Open APIs and SDKs for enterprise, partners, and white-labelling.
Statflo's developer-friendly SDKs and enterprise APIs enable frontline staff to safely drive sales across multiple channels and create the richest conversations with customers from the tools they already use.
Benefits
- Reduce legal, security and privacy risks
- Do more: Build rich experiences instead of building a messenger
- Make it your own: Change the brand, domain, theme and configuration
- Higher conversion: 10% when customers reply, 4% when they don't
- Higher response: Up to 40% of customers reply to local 1:1 messages
- 22% average increase in same-store retention within 90 days
- Future-proof: easily add to other UIs (Flex, Frontline)
- Reduce lock-in: change backends/vendors easily, including headless CMS
TextKit is backed by Statflo, trusted by front-line teams in regulated markets and large enterprise to start millions of conversations annually for 7+ years
Features
- Enterprise-grade compliance built into every instance of TextKit
- A common design system SDK for an accessible, beautiful experience
- Build for embedding, standalone, web, mobile and desktop from the same SDK
- Embed TextKit anywhere or embed apps inside TextKit
- Reduce vendor lock in: swap out any channel service provider
- Use your own auth provider (ex: Auth0, SAML, Office 365) and host data anywhere
- Control where media, PII and contacts are stored and what users see
- Adaptive design, made for embedding, mobile, tablet & desktop
- Add any third party channel and upgrade to Twilio Conversations faster
- Enterprise-grade control over what is sent/received
- Multi-tenant support & white-labelling
- Flexible UI that shows only the required info to users
- Connected data graph - Share data between interface elements
- Two-way, optional connection to Flex - Embed inside Flex, or embed Flex in TextKit
- and much more 🔥
Enterprise-grade support
- Hands-on support to launch an upgraded experience to front-line
- Lean on tactics learned from over 100+ front-line messaging programs launched
- Proven ROI case studies taken from customer A/B tests and pilots that met KPIs
Enterprise-ready tech
- TS, GraphQL, React, Java Spring, CQRS, JEST, Event Sourcing & more
- Trusted by some of the largest telecom providers and retailers
- Works for small deployments but also the complex (700+ stores, dealer channels)